Tuesday, 21 May 2013

WAR Trading Standards Update 21/05/2013


21/05/2013 Genuine PPI claim? Advanced Fee Ukash Warning
Warwickshire Trading Standards Service are reminding consumers using legitimate PPI claims companies that they should not have to pay money up front and in advance to receive their pay-out. If you are asked to send money in advance, for example using Ukash vouchers or Western Union transfer, then it is highly likely you are being scammed.

One Warwickshire consumer reported that she was contacted by a fraudster who pretend to be the genuine PPI claim back company she was using. The fraudster told her that she was in line to receive a higher pay-out than she had been led to expect. Her cheque would be brought to her home, but only after she paid a fee in advance via Ukash vouchers!

Never pay up front to receive a refund, compensation or prize money. Be extremely wary if you are asked to send money using Ukash vouchers or by Western Union transfer. Fraudsters use these legitimate businesses because it makes them difficult to trace. For more information on advanced fee fraud visit: http://www.actionfraud.police.uk/fraud-az-advance-fee-fraud

21/05/2013 Businesses Warned of Google Advertising Con!
A Warwickshire business reported to Trading Standards receive an unexpected call from a trader claiming to sell advertising on Google web pages. Eventually the business agreed to pay over £100 for set up charges and over £50 per month for the advertising. However, when the business looked to see if they could find their advertisement on-line, they could not. They then tried to cancel the agreement and found that the phone line of the trader was dead.
Businesses should ensure they always research carefully any trader offering advertising. Ensure that the trader is legitimate, has a verifiable address and can show evidence that they can deliver what they promise. Never simply buy goods or services from unexpected callers.
More on publication scams: http://www.warwickshire.gov.uk/Web/corporate/wccweb.nsf/Links/5D0649278E3ED2CB80257886003647F7/$file/20120111_Business_scams.pdf

21/05/2013 Computer ‘Slowdown’ Con
A Warwickshire consumer reported to Trading Standards receiving an unexpected phone call from someone who claimed to be calling from ‘technical support’ to deal with a ‘problem’ with the consumer’s computer. The bogus ‘problem’ was described as a slow internet connection which the caller said may be due to a virus.
Had the consumer agreed to allow the caller access to his computer, the caller would probably have either stolen information or charged for adding unnecessary programs to the consumer’s PC.

21/05/2013 HMRC Warning
HMRC is aware of a letter which is being issued to companies and sole-traders by post requesting their VAT registration details to update a website portal.
Although this is not believed to be a phishing scam, there is an ‘offer’ from the company sending the letter to ‘advertise’ customer details on a German website for £797 per year. The cost of doing this is not clear until the small print is read.
This is nothing to do with HMRC and there is no legal obligation to reply to the letter or provide the sender with any details about your business.

Please feel free to cascade this information to whomever you feel appropriate (including using the information in your newsletters/websites etc.). 

If you have any information you wish to provide to Warwickshire Trading Standards Service, either for our information, or to appear in future email alerts, please email me.
For more information on scams, visit: www.warwickshire.gov.uk/scams

Follow us on twitter: www.twitter.com/warkstss

Simon Cripwell
Trading Standards Officer
Warwickshire Trading Standards Service
Communities
Warwickshire County Council
Old Budbrooke Road Warwick CV35 7DP
Tel: 01926 414039
Mob: 07771 975570
Follow us on twitter: www.twitter.com/warkstss
My normal working days are Monday to Thursday

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